Reference

How We Handle Your Account Information

We collect what we need to run your okbajie account — device details when you log in, wallet identifiers for bKash, Nagad or Rocket deposits, and contact information for withdrawal verification.

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okbajie How We Handle Your Account Information
DATA PRACTICE

How We Protect Your Information

We encrypt wallet identifiers before storing them, restrict team access to account data on a need-to-know basis and log every internal query so we can audit who viewed your records. Session cookies expire when you close the browser; analytics cookies track lobby visits and game clicks but never capture wallet numbers or withdrawal amounts. If you request account closure, we delete personal details within ninety days and keep only anonymised transaction totals for regulatory audit trails.

Wallet Encryption

When you add your bKash, Nagad or Rocket number for deposits, we hash the identifier and store only the encrypted string — even our support team sees a masked version unless you verify identity during a withdrawal dispute.

Cookie Control

Essential cookies keep your session active and remember your language preference; optional analytics cookies track which game categories you explore so we can surface relevant tables, but you can block them in browser settings without losing lobby access.

Data Retention

Active accounts keep transaction logs for twelve months so you can review deposit history; closed accounts trigger a ninety-day countdown after which we delete contact details, wallet identifiers and session records, retaining only aggregated bet totals for compliance.

Access Requests

Submit a data-export request through account settings or live chat and we'll generate a report listing every piece of information tied to your account — registration date, linked wallets, contact details, session timestamps and withdrawal records — delivered as a…

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about what information we store, want to update your contact details or request account data deletion, our support channels handle privacy inquiries the same way they handle withdrawal verification. Live chat gets you a response within minutes during Bangladesh daytime hours; the contact form logs your request and someone replies within twenty-four hours with the next steps.

Team online

Live Chat

Open the chat widget in the bottom corner of any lobby page and type your privacy question — our team sees it immediately and can pull up your account details to confirm what data we hold and how to update or remove it.

Contact Form

Head to the support section, fill in your registered email and describe your request — whether you want to see stored wallet numbers, correct a phone number or close your account permanently — and we'll email a response within one business day.

Account Settings

Log in and navigate to account settings to review your registered email, phone number and linked wallet identifiers; you can update contact details yourself and submit a data-export request directly from that screen without contacting support.

Common Privacy Questions

We ask for your email, phone number and preferred wallet identifier — bKash, Nagad or Rocket — to verify deposits and process withdrawals. Device details and IP address are logged automatically to prevent duplicate registrations and flag suspicious login attempts.

No. Your bKash, Nagad or Rocket number stays encrypted on our platform and is never sold to advertisers or shared with marketing agencies. Payment processors see only the transaction amount and a masked account reference during deposit confirmations.

Once you close your account and withdraw any remaining balance, we delete contact details, wallet identifiers and session logs within ninety days. Anonymised transaction summaries are kept for regulatory compliance but contain no personally identifiable information.

Yes. Log in and navigate to account settings to submit a data-export request, or contact support via live chat. We'll compile a report with your registration details, linked wallets, deposit history and session timestamps and send it within seventy-two hours.

Essential cookies keep you logged in and remember your language choice; analytics cookies track which games you open so we can improve lobby layout. You can block non-essential cookies in your browser without losing core account functions like deposits or game access.

Log in, go to account settings and edit your email, phone or linked bKash, Nagad or Rocket number directly. Changes to wallet identifiers require SMS verification to prevent unauthorised edits; support can walk you through the process via live chat if needed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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